What to Look For in an Appliance Engineer
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- Experience with your brand — Ask specifically if they have repaired your model or brand
- Parts availability — Does the engineer carry common parts on their van?
- Warranty on repairs — Minimum 90 days on parts and labour
- Fixed price before starting — Never allow work to start without a quoted price
- Reviews — Check Google reviews for recent customers
Red Flags
- Very low call-out fee advertised but excessive additional charges on the day
- No clear business address or VAT number
- Pressure to decide immediately
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