What Is a Call-Out Fee?
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A call-out fee covers the engineer's travel and time to diagnose the fault. It does not usually include parts or the repair itself, although some engineers will include a minor repair within the call-out charge.
Typical Call-Out Fees
| Type | Typical fee |
|---|---|
| Standard diagnosis | £50–£80 |
| Diagnosis + minor repair | £65–£100 |
| Same-day or evening | £80–£130 |
Questions to Ask Before Booking
- Is the call-out fee deducted from the repair cost if I proceed?
- Will you give a fixed price before starting work?
- Do you carry common parts for my brand on the van?
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