When a tumble dryer powers on but the drum refuses to turn, it often looks like a major failure. In reality, this type of fault is usually mechanical, not electronic. That is good news, because mechanical faults are often cheaper to fix.
The challenge is that several different parts can cause this symptom. Some are quick repairs. Others are more involved. Understanding the difference can help you avoid unnecessary replacement.
How the drum is supposed to move
Inside your dryer, the motor turns a belt. That belt wraps around the drum. Rollers and bearings support the drum while it rotates. A tension pulley keeps the belt tight. If any one of these fails, the drum will stop turning.
The motor may still run. The timer may still move. But the drum stays still.
Most common causes
- Snapped or loose drive belt
- Worn drum rollers
- Seized bearings
- Failed motor
- Broken idler pulley
- Door switch fault
The belt is the most common culprit. It is a wearable part and often fails after years of use.
Typical UK repair prices
- Drive belt replacement: £60 to £110
- Drum roller replacement: £90 to £160
- Bearing replacement: £120 to £200
- Idler pulley replacement: £70 to £130
- Motor replacement: £160 to £280
- Call-out fee: £40 to £70
Most drum turning issues fall between £90 and £180.
Why prices vary so much
Some dryers require full disassembly to reach the drum system. Others allow easy access from the rear panel. Brand, model, and dryer type all affect labour time.
Integrated dryers also take longer to remove and reinstall, which adds to cost.
What happens if you keep using it
If the motor is running but the drum is not moving, you are placing strain on internal components. Belts can fray further. Motors can overheat. Control boards can misread load conditions.
What starts as a £90 belt job can become a £250 motor replacement.
Is this fault usually worth repairing
Yes. Drum turning problems are among the most cost-effective repairs. Unless the motor has failed on an older machine, repair usually makes sense.
If your dryer is over 10 years old and needs a motor, it may be time to compare with old tumble dryer repair costs.
How engineers diagnose this fault
The first test is simple. The drum is turned by hand. If it spins freely, the belt is often broken. If it feels stiff or jammed, bearings or rollers may be seized.
Electrical tests then confirm whether the motor is receiving power.
Related repair guides
- Tumble Dryer Not Spinning. How Much It Costs to Fix
- Noisy Tumble Dryer Repair Cost Guide
- Common Tumble Dryer Faults and Costs
Final thoughts
A drum that does not turn looks serious but often is not. Most repairs are straightforward and affordable. Acting early prevents further damage.
You can get free quotes from local engineers on our homepage.