Call out fees are a standard part of tumble dryer repairs in the UK, but many homeowners don’t understand how they work or why they vary. Knowing what influences these fees can help you budget correctly and avoid surprises when booking a repair.
What is a Call Out Fee?
A call out fee is the charge an engineer applies for attending your home and diagnosing the fault. It typically covers travel costs, labour for inspection, and time spent identifying the issue. Most call out fees range between £40 and £80, depending on location and the engineer’s experience.
When Call Out Fees Are Deducted
Some engineers deduct the call out fee from the final repair cost if you proceed with the service. For example, if the repair costs £120 and the call out fee was £50, you may only pay £70 for the repair. Other engineers keep the call out fee separate, regardless of whether you go ahead. Always confirm this before booking.
Factors That Affect Call Out Fees
Several factors influence how much engineers charge for call outs:
- Location: Urban areas with higher living costs may have higher fees, while rural locations may include additional travel charges.
- Time of Visit: Evening, weekend, or holiday visits typically cost more than standard weekday appointments.
- Appliance Accessibility: Integrated or tightly installed dryers can increase inspection time and labour.
- Urgency: Same day or emergency call outs usually carry a premium.
Why Call Out Fees Vary Between Engineers
Engineers have different business models, which affects fees. Experienced technicians may charge higher call out fees but complete repairs faster and with guaranteed workmanship. Less experienced engineers may have lower fees but longer repair times and limited guarantees. For a deeper understanding of price variation, see Why Tumble Dryer Repair Prices Vary.
Hidden Costs Beyond Call Out Fees
Call out fees are only one part of the total repair cost. Replacement parts, VAT, labour, and emergency surcharges can all add up. Popular brands like Beko, Whirlpool, and Indesit usually have parts readily available, helping keep costs predictable. For guidance on hidden costs, see Hidden Costs in Tumble Dryer Repair Quotes.
Comparing Call Out Fees Effectively
To avoid overpaying, compare call out fees across multiple engineers. Our platform connects you with up to three vetted local professionals, showing clear pricing for diagnosis and repair. Comparing quotes allows you to see which engineers include the fee in their final repair cost and who charges it separately.
Call Out Fees and Emergency Repairs
Emergency or same day repairs carry higher call out fees because engineers prioritise urgent jobs. If your dryer is needed immediately, such as in rental properties or busy households, expect to pay a premium. For pricing guidance, see Emergency Tumble Dryer Repair Costs and Same Day Tumble Dryer Repair Cost Guide.
Summary
Call out fees for tumble dryer repairs cover travel, diagnosis, and initial labour. They typically range from £40 to £80, but vary depending on location, urgency, time of day, and appliance type. Some engineers deduct the fee if you proceed with the repair, while others keep it separate. Understanding call out fees and comparing quotes ensures you are prepared for the total cost of your repair. For context on average costs and detailed pricing, see How Much Does Tumble Dryer Repair Cost in the UK and Average Cost to Fix a Tumble Dryer.